Welcome to Khatb. We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and disclose your personal information when you use our services.

1. Information We Collect

A. Personal Information:

• Full Name: If you create an account on the platform.

• Email Address: To enable communication with you and for verification purposes.

• Age/Date of Birth: For statistical and analytical purposes.

• Other Contact Information: Such as phone number (if provided).

B. Health Information (If Applicable):

• Description of Medical Error: Voluntarily submitted by users to track medical errors.

• Medical Reports: If you upload medical files or reports.

• Note: All health-related information is handled according to applicable data protection laws, such as HIPAA or GDPR.

C. Technical Information:

• IP Addresses: To analyze activity on the platform and improve services.

• Cookies: To enhance your experience on the platform.

• Usage Data: Such as pages you visit and features you use.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Improve Our Services: To understand user needs and develop the platform.

• To Contact You: To send notifications or updates regarding the service.

• For Analytics and Statistics: To better understand medical errors and provide improved solutions.

• To Respond to Requests: If you need technical support or have inquiries.

• For Security: To prevent fraud or unauthorized access.

3. Sharing Information

We do not share your personal information with third parties except in the following cases:

• With Your Explicit Consent: If you allow us to share it.

• With Trusted Partners: Such as data hosting companies or technical service providers who assist us in operating the platform.

• As Required by Law: If mandated by law or court order.

• To Protect Rights: If there is a threat to the security or rights of the platform.

4. Data Protection

We use advanced security techniques and methods to protect your information from unauthorized access or data loss. However, complete security cannot be guaranteed online, and we recommend taking appropriate precautions when using the platform.

5. Your Rights

Under applicable laws, you have the following rights:

• Access to Your Data: You may request a copy of your personal data.

• Data Correction: You can update or correct your information.

• Data Deletion: You may request the deletion of your personal data.

• Withdrawal of Consent: You can withdraw your consent to process your data at any time.

• Object to Processing: You can object to the use of your data for certain purposes.

To exercise these rights, please contact us at [[email protected] / Phone Number].

6. Cookies

We use cookies to improve your experience on the platform. You can adjust your browser settings to refuse cookies, but this may affect some platform functions.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. You will be notified of any significant changes via a prominent notice on the platform or through email.

8. Contact Us

If you have any questions or concerns about the Privacy Policy, please contact us at:

• Email: [[email protected]]

• Phone: [Phone Number]

9. Governing Laws

This Privacy Policy is governed by the laws of [Kingdom of Saudi Arabia]. If you use the platform from outside [Saudi Arabia], you agree to the transfer and management of your data in accordance with this policy.

10. Sensitive Data

Since the platform deals with medical data, we consider this data to be highly sensitive. Therefore:

• Storage: Health data is stored in a secure and encrypted environment.

• No Sharing Without Consent: Health data is not shared with third parties without your explicit consent.

• Restricted Access: Sensitive data is only accessible by authorized personnel who need it to perform their duties.

11. Children

Our services are not directed to children under the age of [18]. If we learn that we have collected personal data from a child under the legal age, we will immediately delete it.

12. International Data Storage

Your data may be transferred, stored, and processed in countries outside your country of residence. We will ensure that any data transfer complies with applicable laws, and appropriate measures are taken to protect your data.

13. External Links

The platform may contain links to external websites or services operated by third parties. Please note that we do not control the privacy practices of these websites or services. We recommend reviewing their privacy policies before submitting any personal information.

14. Notifications and Alerts

We may send you notifications or emails related to the platform's use or updates regarding the service. You can unsubscribe from these messages at any time by adjusting your account settings or contacting us directly.

15. Handling Breaches

In case of a security breach affecting your personal data, we will:

• Notify You Immediately: Inform you of the incident and provide details about what happened.

• Corrective Actions: Take necessary steps to contain the breach and prevent recurrence.

• Notify Authorities: If required by law, we will inform relevant authorities about the incident.

16. Use of Artificial Intelligence (If Applicable)

If the platform uses AI technologies to analyze data or provide recommendations, we ensure that:

• All analysis is done anonymously and does not link to any personal information.

• Data is only used for the purposes outlined in this policy to improve service quality.

17. Intellectual Property

All content on the platform, including text, graphics, logos, and software, is protected by copyright and trademark laws. You may not use any content without explicit written permission from [Platform Name].

18. Legal Liability

[Platform Name] is not responsible for any direct or indirect damages arising from the use of the platform or reliance on the information provided. We are also not liable for any medical errors reported via the platform, as the platform is a tool for tracking errors, not for providing medical advice.

19. Language

This policy is written in Arabic. If there are any discrepancies between the Arabic version and any translations, the Arabic version will prevail.

20. Your Consent

By using the platform, you agree to the privacy practices outlined in this policy. If you do not agree with this policy, please stop using the platform.